When will my order arrive?
It depends on the shipping company chosen and the delivery personnel. We offer a selection of couriers in major cities, and delivery usually takes between 1 to 3 days after the order is placed and confirmed.
Is international shipping available?
Currently, the shipping companies we work with deliver within the country and to specific cities listed on the shipping page. You can check there to see if delivery is available to your city.
If you need international shipping, you can contact the store’s team via WhatsApp to provide product weight details and get a quote from international shipping agents who are not yet officially listed in the store.
What if the product has a manufacturing defect?
You should refer to the return policy to understand the conditions for returns and exchanges. If a manufacturing defect is confirmed and a return is agreed upon, the shipping cost for returning and reshipping the product will be covered by the customer, while the product’s value itself will not be charged to the customer, as per the return policy.
Can I get a discount for bulk orders?
The store offers bulk order delivery, and discounts range from 10% to 20% on selected products. You can contact us directly via the "Contact Us" page to inquire about bulk orders and available discounts.